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Call Recording

Available in two packs:

Lite

Designed for customer service and training across for all businesses

Standard

Designed for risk protection, compliance: UCaaS Only

I

Settings

N

Always on

N

Always on with pause/resume

N

User initiated with start/pause/resume/stop

f

Features

N

Standard is PCI compliant recording

N

Access to recordings based on SASBOSS profiles at customer level accessed by secure api

Storage

N

All the calls are being recorded offsite in AU with automatic real-time backup

N

Standard is PCI compliant recording

N

Lite: 30 days retention, Standard: unlimited