CloudVoice Contact Centre
Small Business Phone Systems
CloudVoice Contact Centre: Small business phone systems consolidating customer interaction into a single interface: better communication driven by analytics.
The management of customer contact can be challenging, especially across multiple platforms. Australian businesses are now required to respond to contact made through web and social platforms and tracking this engagement has been historically difficult.
CloudVoice Contact Centre is a cloud-based contact centre platform that addresses these issues and integrates a wide selection of contact points into the same platform. Australian businesses now have a solution to managing the complexity of modern contact centres.
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FAQ’s
Are calls able to ring at more than one location?
Are calls able to ring at more than one location?
How many users are supported in video/voice conference?
30 video users and 100 audio participants are supported in a single conference using our platform.
Keen to find out how Cloud Voice Solutions can help your business?
We offer cutting-edge communication solutions to Australian businesses of all sizes.
We would love to hear from you!
Our other offerings
CloudVoice Trunks provides the telephony infrastructure necessary for reliable VOIP calls. Calls are processed outside of a business’ premises, improving communication continuity across multiple devices.
CloudVoice UC provides Australian businesses with unified communication solutions. We are partnered with Access4 to provide Hosted PBX, Business Phone Systems and VOIP through the technologies developed by BroadSoft.
CloudVoice Data is a managed data service that supports the quality of networks for Australian businesses, particularly Voice over IP (VOIP) and Internet.