CloudVoice Data

Communication Solutions Brisbane

CloudVoice Data is a managed data service that supports the quality of networks for Australian businesses, particularly Voice over IP (VOIP) and Internet

Our Amazing Offerings

Australian businesses are moving to the cloud for the improved efficiency and opportunities presented. Data networks are being relied on more than ever, with a multitude of services being run through them. While these services may be capable of running over the internet, it may be worthwhile to consider managed data services, especially for Voice Over IP (VOIP). Through CloudVoice Data, data networking is optimised to ensure quality of service.

This is performed through various methods, including the use of our own National MPLS network, provided by our partnership with Access4. Need and cost can be considered to tailor a data centre networking solution to the specific business case.

Multiprotocol Labelled Switching (MPLS) Core Network provided by Access4

CloudVoice Solutions has partnered with Access4 to provide a MPLS network to our clients.

This service is used for increasing efficiency when routing data traffic, providing privacy and security for layer 2 and 3 private networks over EoC, EoF, xDSL, NBN and EFM. This can also be utilised to ensure Quality of Service (QoS), particularly for VOIP traffic.

FAQ’s

Why is managed data necessary?
Managed data may be vital depending on the setup of the networks within a business. It may be particularly necessary when VOIP is in place (for phone systems etc). Managed data ensures calls are not affected when high traffic is experienced by other services within the data network.
What is a MPLS network?
Multiprotocol Label Switching (MPLS) is a type of data-carrying technique for high-performance telecommunications networks. MPLS directs data from one network node to the next based on short path labels rather than long network addresses. Think of it like a GPS – it provides a direct-path to a destination without having to ask directions along the way. This is vital for reliable VOIP networking.
How can a VPN be useful?
Virtual Private Networks (VPN) are useful as they provide access to a network over the internet, making it appear that you are sitting in your office but you could be anywhere in the world. This creates a level of security too, as authentication is required prior to connection. VPNs are used to allow many sites or offices to operate in the same network, which is great for large teams.
Can we provide Internet?
Yes, we can. CloudVoice Data is powered by Access4, bringing you data networking solutions to businesses across Australia. Our Internet offering runs across Access4’s national MPLS backbone, which can be offered on its own, or as part of a VPN network.

Keen to find out how Cloud Voice Solutions can help your business?

We offer cutting-edge communication solutions to Australian businesses of all sizes.
We would love to hear from you!

Our other offerings

CloudVoice Trunks provides the telephony infrastructure necessary for reliable VOIP calls. Calls are processed outside of a business’ premises, improving communication continuity across multiple devices.

CloudVoice Contact Centre consolidates customer interaction into a single interface, producing improved communication supported by analytic-driven data.

CloudVoice UC provides Australian businesses with unified communication solutions. We are partnered with Access4 to provide Hosted PBX, Business Phone Systems and VOIP through the technologies developed by BroadSoft.