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Cloud Voice UC

(Hosted PABX)

Standard Call Rates

UCaaS Call Packs

Local Calls

10c untimed

MVE1 – PAYG Only

Standard Rates Apply

Calls to Australian mobiles

$0.06 / Minute No Flagfall – Billed / Sec

MVE2 – Includes National Fixed Calls

$10 / user / month


Refer to International call Rate card

MVE3 – Includes National and Calls to Mobiles (1300/1800 Call are not included)

$20 / user / month

1300 and 13 numbers

30c / call

General rules

• Call rates are applicable for calls to Australia and New Zealand.
• Call Packs are applicable for calls to Australia and New Zealand.
• UCaaS Call Packs do not include calls to 1300/1800 numbers. These will be charged at the Standard Call rates in all instances
• Calls generated from the system are chargeable at the Standard call rates – i.e. any forwarded call from a hunt group.
• If there is a connectivity issue between site and hosted PABX server, the Business Continuity Number is in use and calls forwarded to this number are charged at the Standard call rates.

Our other offerings

CloudVoice Trunks provides the telephony infrastructure necessary for reliable VOIP calls. Calls are processed outside of a business’ premises, improving communication continuity across multiple devices.

CloudVoice Contact Centre consolidates customer interaction into a single interface, producing improved communication supported by analytic-driven data.

CloudVoice Data is a managed data service that supports the quality of networks for Australian businesses, particularly Voice over IP (VOIP) and Internet.