Guide to NBN Service Classes
Service ClassService Class Definition
Service Class 0The site is planned to be serviced by fibre.
Service Class 1The site is serviceable by fibre, with no PCD or NTD in place.
Service Class 2The site is serviceable by fibre, PCD is installed, no NTD in place.
Service Class 3The site is serviceable by fibre, PCD and NTD are installed.
Service Class 4The site is planned to be serviceable by fixed wireless NBN.
Service Class 5The site is serviceable by fixed wireless NBN, no antenna or NTD in place.
Service Class 6The site is serviceable by fixed wireless NBN, antenna and NTD are installed.
Service Class 7The site is planned to be serviceable by satellite.
Service Class 8The site is serviced by satellite (dish/NTD not installed)
Service Class 9The site is services by satellite (dish/HTD already installed)
Service Class 10Site is planned to be serviceable by copper (FTTN or FTTB)
Service Class 11Site is serviceable by copper, copper lead-in required.
Service Class 12Site is serviceable by copper, jumpering is required.
Service Class 13Site is serviceable by copper, all infrastructure is in place.
Service Class 20The site is planned to be serviceable by cable (HFC).
Service Class 21The property is within the HFC footprint, no drop, wall plate or NTD
Service Class 22The property is within the HFC footprint, drop in place, no wall plate or NTD
Service Class 23The property is within the HFC footprint, drop and wall plate in place, no NTD
Service Class 24The property is within the HFC footprint, drop, wall plate and NTD in place.
Service Class 30The property will be serviced by FTTC technology.

The PCD is the Premises Connection Device. This is a box that is installed on the outside of a property.

The NTD is the Network Termination Device and this is installed inside a property.

HFC stands for Hybrid Coaxial Cable – this is the existing cable network that is used to deliver cable TV to some homes in Australia.

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