Make Conference Calls More Productive with Unified Communications

The all too familiar scenario, you’ve got an important conference call to make on your small business phone system. Unfortunately, you probably have to contend with numerous distractions, call quality and connection issues, and because of this, you’ve not been as productive with your time as you should have been. It’s an all too common problem and the knowledge that it could have been avoided by using unified communications for your small business phone system is likely to frustrate you more.

Regular small business phone systems can drive you mad!

Luckily, your conference calls don’t have to go that way anymore. Here at Cloud Voice Solutions, we have a better way. This article explains how Unified Communications can take the pain out of conference calls and make them an asset to your business again.

The problems with standard conference calls

All too often conference calls are accepted as a fact of life, but they are a needless blow to a small business’s productivity. If these common problems sound familiar to you, you may want to consider upgrading to Unified Communications:

  • Bad connections: Bad connections can ruin otherwise efficient business communications. If your business phone system isn’t optimised for its current volume of handsets and users, speaking and listening are going to be a problem.
  • Limited features: Conference calls are ideally a way to collaborate and communicate more effectively with offsite workers. Why then, would you want to use an outdated platform to do that? If you settle for a legacy system, you’re likely to miss out on features such as call recording, easy call rerouting, automated assistants, adding mobile devices and more.
  • Separated communication streams: Nowadays for a small business phone system to provide effective conference calling and communication, it should incorporate other methods of communication to offer a streamlined experience. Have you ever tried spelling out a web address over the phone? If so, did you feel silly? Well, you can’t be blamed because it used to be the most efficient way to communicate such information. Luckily, that isn’t the case anymore.

How Unified Communications and next-gen communication solutions can change all that